We consider the online problem of scheduling patients with urgencies and preferences on hospital resources with limited capacity. To solve this complex scheduling problem effectively we have to address the following sub problems: determining the allocation of capacity to patient groups, setting dynamic rules for exceptions to the allocation, ordering timeslots based on scheduling efficiency, an...

BACKGROUND The issue of missed appointments in primary care is important for patients and staff. Little is known about how missed appointments, and the people who miss them, are managed in primary care, or about effective strategies for managing missed appointments. AIMS To understand the perceptions of primary care staff as to why patients miss appointments, to determine how these perception...

INTRODUCTION The aim of this study was to evaluate and describe the three-stage triage method used in a child and adolescent psychiatry outpatient clinic. METHOD The study investigated the new allocation process of 1482 children and adolescents who were assessed using this triage system for the duration of one year, in the year 2005. Data of 1423 children and adolescents who presented in 2003...

Starting from her home, a service provider visits several customers, following a predetermined route, and returns home after all customers are visited. The problem is to …nd a fair allocation of the total cost of this tour among the customers served. A transferableutility cooperative game can be associated with this cost allocation problem. We introduce a new class of games, which we refer as t...

Appropriate allocation of rheumatology clinic appointments depends on the information contained in referral letters. Such letters were analysed for the presence of pertinent information and a scoring system was devised to assess the quality of enclosed data. In a smaller cohort, relevant basic tests were carried out prior to the appointment. 122 referral letters were received over a 1 month per...

With the rapid growth of global container trade volume and trend large-scale ships. The collection distribution port efficiency capacity terminals in various countries are facing huge challenges. Due to randomness most trucks entering port, often face problem traffic congestion caused by centralized arrival load operation yard equipment. Therefore, terminal operators urgently need manage optimi...

Abstract Following the advances in mobile communication and information technology, smart phones have been used in a wide variety of commercial, social, entertainment, file sharing and health transactions and applications. The current procedures in healthcare environment for patient registration, appointment scheduling and payment are time consuming and somehow tiresome. Traditionally, patie...

No-show appointments in healthcare is a problem faced by medical centers around the world, and understanding factors associated with no-show behavior essential. In recent decades, artificial intelligence has taken place field machine learning algorithms can now work as an efficient tool to understand patients’ achieve better appointment allocation scheduling systems. this work, we provide syste...