Data envelopment analysis (DEA) is a nonparametric approach to estimate relative efficiency of Decision Making Units (DMUs). DEA is one of the best quantitative approaches and balanced scorecard (BSC) is one of the best qualitative methods to measure efficiency of an organization. Since simultaneous evaluation of network performance of the quad areas of BSC model is considered as a necessity an...

the present study aims to address the problem of inadequate coverage of various aspects of organizational performance by balanced scorecard (bsc) model through its developing based on the european foundation for quality management (efqm) model. to this end, a developed bsc model, encompassing variables of stakeholders, resource effectiveness, processes effectiveness, human resource management e...

With the increasing need to evaluate health spending comes a need for frameworks that capture the multiple goals of hospitals. There is a need to rethink the application of theoretical approaches to investigating IS in light of the objectives of medical practitioners using practical technologies. The Balanced Score Card (BSC) has been successfully applied to hospital environments, but not to Pi...

In recent years, the balanced score card (BSC) has been the focus of considerable methodology for strategic cost management in management accounting area since it was originally proposed by Kaplan ,R.S. and Norton, D.P. in 1992. BSC is an approach to performance measurement based on both financial and nonfinancial information from four perspectives which are called financial, customer, inter...

Following the idea of “what you measure is what you get,” this paper discusses the necessity to improve managing and planning firms’ service based on performance evaluation, The Balanced Scorecard (BSC) has been used as a tool for suggesting measures that can evaluate performance of a company by considering both financial and non-financial perspectives. The current BSC technology does not provi...

Data envelopment analysis (DEA) is a nonparametric approach to estimate relative efficiency of Decision Making Units (DMUs). DEA is one of the best quantitative approaches and balanced scorecard (BSC) is one of the best qualitative methods to measure efficiency of an organization. Since simultaneous evaluation of network performance of the quad areas of BSC model is considered as a necessity an...

The balanced scorecard (BSC) initially developed by Kaplan and Norton, is a performance management system that enables businesses to drive strategies based on measurement and follow-up. In recent years, the BSC has been applied to information technology (IT). The IT BSC is becoming a popular tool with its concepts widely dispersed by international consultant groups such as GartnerGroup, Renaiss...

Lenalidomide has been approved for the treatment of transfusion-dependent low- or intermediate-1-risk myelodysplastic syndromes (MDS) associated with a chromosome 5q deletion with or without additional cytogenetic abnormalities. We evaluated the cost effectiveness of lenalidomide versus best supportive care (BSC) in these patients. We developed a decision analytic model to compare costs and out...