Abstract: Adequately considering the intangible value of Information and Communication Technology (ICT) investments has been problematic for as long as organisations have been making ICT investment decisions. This paper presents a framework for considering the intangible capital value of ICT investments. The framework applies the tripartite model of intangible resources, as proposed by the Aust...

In this paper we examine the valuation effects and long-term performance of U.S. multinational firms involved in forced transfers of their foreign operating assets during the 1965-1988 period. The evidence suggests that the operational hedging ability of the firm to address country risk (nationalization threats) is related to the level of its intangible assets. While it is well known that firms...

This study focused on the adoption of Web-based applications in the insurance industry. An indepth investigation of relevant literature on the technology adoption process and related issues, and the data collected from auto and life insurance companies identified several factors that affect e-insurance performance (in terms of both tangible and intangible benefits). Web site availability, organ...

As the knowledge economics grows rapidly, the value of intangible assets is more emphasized in business nowadays. Intangible assets include intellectual capital and intellectual property. Intellectual property is often protected by patents, which are the claims for intellectual property. Since the enterprise is willing to pay the patent for the sustainable growth, we propose an objective scorin...

Interaction refers to an abstract and intangible concept. In modelling, intangible concepts can be embodied and made explicit. This allows to manipulate the abstractions and to build predictable designs. Business processes in organisations are in fact reducible to interactions, especially when agent-oriented modelling methods are employed. Business processes represented as interaction structure...

Interaction refers to an abstract and intangible concept. In modelling, intangible concepts can be embodied and made explicit. This allows to manipulate the abstractions and to build predictable designs. Business processes in organisations are in fact reducible to interactions, especially when agent-oriented modelling methods are employed. Business processes represented as interaction structure...

In the physical world, products and services are traditionally distinguished from each other on the basis of tangibility and intangibility; indeed, services are often described as intangible products. In the virtual world of the fixed and mobile Internet, however, this distinction is no longer appropriate: both products and services become intangible. This is essentially because the Internet is...

In the physical world, products and services are traditionally distinguished from each other on the basis of tangibility and intangibility; indeed, services are often described as intangible products. This distinction has governed the design and management of both. In the virtual world of the fixed and mobile Internet, however, this distinction is no longer appropriate: both products and servic...

The value drivers of electronic commerce are not well understood. Based on pioneering work in the field of information technology value, we propose and empirically test a general theory of electronic commerce value. Specifically, we propose that the important factor to consider is the creation of intangible, electronic commerce technology complementing assets. We use the event study methodology...

Recent years have seen a growth in the literature on a variety of aspects of intangible investment, the complement of the more familiar investment in tangible assets such as buildings, plant, and equipment. For economic and business analysts this change in emphasis necessitates the selection of a meaningful metric for intangible investment and the firm’s total capital stock of tangible and inta...