Abstract Quality Function Deployment (QFD) is an approach to translate customer requirements into technical requirements for a product or service. The traditional QFD provides a fundamental analysis, but it is still inconvenient when decision making in technical design should address business objection. The competition strategies and the resource allocation for this improvement planning are ess...

Quality Function Deployment (QFD) and Target Costing (TC) are two important phases in product design cycle. This paper proposes a methodology to integrate QFD and TC. TC is a cost management method it makes the planning group focus on the customer requirements and product characteristics for which they are willing to pay for the products. QFD identifies the customer requirements in initial phas...

In this paper the capability of a customer focused quality engineering technique called “Quality Function Deployment (QFD)” have been reviewed. A comprehensive perspective of QFD and its potential areas for improvement have been provided, which could serve as an opportunity for further investigations. It has been found that comparing with other quality approaches, QFD is the most applicable tec...

A comprehensive review of the Quality Function Deployment (QFD) literature is made using extensive survey as a methodology. The most important results of the study are: (i) QFD modelling and applications are one-sided; prioritisation of technical attributes only maximise customer satisfaction without considering cost incurred (ii) we are still missing considerable knowledge about neural network...

One of the main problems within concurrent engineering is the visibility of activities and knowledge across perspectives. Quality Function Deployment (QFD) is a method to enhance communication between developers of different views. It is based on reconciled planning and communication procedures arranged around a form called House-of-Quality (HoQ). Descriptions like "Listening to the Voice of th...

Quality function deployment (QFD) help to realize significant reduction in product design cost and development time. The QFD process includes ranking customer preferences, rating the competitors, and parts deployment for the new or existing product. This study is carried out to understand the QFD concepts and implement this concept into the redesign of Monoblock submersible pump according to th...

This paper presents an approach to the application of Quality Function Deployment that brings together the models developed by Don Clausing (Enhanced QFD) and Akao. In this way, the proposed approach benefits from focusing, at the same time, at: parameter extraction, systematizing the decision taking process within its matrices (Enhanced QFD); and the identification of relationships among diffe...

Quality function deployment (QFD) is a widely used quality system tool for translating customer requirements (CRs) into the engineering design requirements (DRs) of products or services. The conventional QFD analysis, however, has been criticized as having some limitations such as in the assessment of relationships between CRs and DRs, the determination of CR weights and the prioritization of D...

Die BBE Handelsberatung GmbH vertreibt seit Jahren erfolgreich ein Excel-basiertes Tool für Unternehmensplanung und Controlling. Im Rahmen eines vom Bayerischen Staatsministeriums für Wirtschaft, Infrastruktur, Verkehr und Technologie geförderten Projekts, sollte dieses Tool zu einer Internet-basierten Lösung weiterentwickelt werden. Dabei war für BBE klar, dass man einen externen Partner brauc...

This paper presents the application of quality function deployment (QFD) to process analysis. QFD has been applied in various industries since the 1960s, but traditional QFD methodologies still have many limitations. An improved QFD framework is proposed, in which, customer requirements are identified through value engineering and strategic analysis. Process mapping using the IDEF methodology i...