.....................................................................................................................3 Introduction:...............................................................................................................6 Chapter 1: Background ..................................................................................................8 1.1 Usability and "user-friend...

Nowadays whenever a user buys any gadget, apart from the price his focus would also be on how easy is the functionality of the gadget. This means users are more focussed towards the usability of the gadget. Usability of a system is defined as the easiness with which the user can use the system to perform the required tasks. Therefore, during the system development cycle, usability evaluation is...

This paper is aimed at determining of the effect of subjective measures of web service usability on its objective measures. Using these results by appropriate design of web system its usability can be improved. A checklist combining the dimensions of web service usability and web service quality is proposed. For determining the subjective measures with the highest and lowest contribution to web...

A Detailed Exploration of usability statistics and Application Rating on short-range Wireless protocols Bluetooth (IEEE 802.15.1), ZigBee (IEEE 802.15.4), Wi-Fi (IEEE 802.11) and NFC (ISO/IEC 14443) has been performed that being representing of those prominent wireless protocols evaluating their main characteristics and performances in terms of some metric such as co-existence, data rate, secur...

This research investigates the methods for improving the quality of IT services (electronic services) in the Melli Banks branches in Mashhad province, where QFD and ANP models were operated. To this concern, three-dimensional, usability, service interaction and information quality to improve IT service quality were examined. The results of the analysis of the opinion of Melli Bank Customers ind...

In this paper I will present a case study of eight generational web usability tests. The tests are focused around three web usability standards which are defined by leaders of the online usability world. The results are then compared to two different generations in regards to their experience with information and communication technology (ICT). The two generations are based on definitions outli...

This paper provides additional data and examples to substantiate a method to simplify all the ANSI and ISO aspects of usability into a single, standardized and summated usability metric (SUM). Using data from three additional data sets and in the context of a competitive usability test, differences between SUM scores are compared to conventional raw usability metrics. We demonstrate how SUM can...

In most of the cases usability evaluations are done by usability experts. Employing such experts requires a certain size in business. Nevertheless users do not tolerate hard to use tools. So in a lot of small and middle sized companies developers are forced to learn handling usability aspects. This is not much easier than teaching usability engineers how to develop software. The usability evalu...

In recent years, the usability of software systems has been recognized as an important quality factor. Many definitions and models of usability have been given so far but they are brief and informal. Most of these models also fail to cover all of the aspects of usability and are not well integrated. This paper proposes an integrated model that describes the concept of software usability and exp...

Programmers use security APIs to embed security into the applications they develop. Security vulnerabilities get introduced into those applications, due to the usability issues that exist in the security APIs. Improving usability of security APIs would contribute to improve the security of applications that programmers develop. However, currently there is no methodology to evaluate the usabilit...