nowadays, media is under domination of political regime & capitalist system that leads media to unsuitable status and malfunctions. so there is not any reasonable definition of ideal function. rate of social changes challenges any interaction between media & social context. discursive point of view reveals media identification crisis & its instrumental function. considering media competencies &...

In spite of the growing opportunities and demands for using social media to assist government decision-making, few studies have investigated sentiments toward public services due large volume noisy nature big data. Taking a design science approach, this paper suggests systematic method assign tweets into each SERVQUAL dimensions identify track perceived service quality healthcare policy makers....

In recent years, social media have been at the heart of new communication technologies. They are no longer used only to facilitate interaction between family, friends, and professional relationships, but tend become an increasingly channel address public opinion. Research involving data sources from relatively a expanding area research, nevertheless, literature remains limited regarding complex...

Objective: The use of the Internet is widely increasing among the new generation, shaping an important aspect of people's lives. The use of the social media can influence body image concerns, social isolation, and social mood. The purpose of the present study is to assess body image concerns, social isolation, and mood based on the amount of social media use. Method: This study has been conduc...

Nowadays with the ever-increasing growth in social media platforms and the creation of different forms of online activism, the word known as “Campaign” has become a familiar and useful term in people’s everyday lives. Campaigns with all kinds of social aims especially using Hashtags are run on social media platforms by individuals, charities, NGOs, governments, municipalities and brand companie...