نتایج جستجو برای: services quality
تعداد نتایج: 1001482 فیلتر نتایج به سال:
Background: Health care services are costly and complex and provide facilities that significantly affect the economy and quality of life of individuals. In this study, we aimed to determine the gap between patients’ expectations and perceptions of hospital service quality to provide reference data for creating strategies to improve health care quality. Method: In this descriptive cross-secti...
University is a learning institution that train students in economic, social and cultural fields and develop their professional skills which causes opportunities for their progress and prepares them to enter the working areas. The growth and spread of these institutions have led to the significance of customer-centered strategies and to improve their services. To this end, the ServQual methodol...
Quality of service (QoS) is an important issue in the design and management of web service composition. QoS in web services consists of various non-functional factors, such as execution cost, execution time, availability, successful execution rate, and security. In recent years, the number of available web services has proliferated, and then offered the same services increasingly. The same web ...
دیدگاه و رضایت دانشجویان از ارکان مهم و لازم در ارزیابی کیفیت خدمات آموزشی ارائه شده در دانشگاه‌ها می‌باشد. این مطالعه با هدف بررسی رضایت‌مندی دانشجویان دختر از خدمات آموزشی کوتاه‌مدت و ارتباط آن با کیفیت آموزش در واحد دانشگاه آزاد اسلامی تبریز انجام شد.این پژوهش در سال 1398 به صورت مطالعه‌ی توصیفی مقطعی انجام گرفت. جامعه پژوهش، دانشجویان پرستاری دختر واحد کرکوک عراق بودند. ابزار گردآوری ...
Introduction: One of the factors that increases competitive ability is to improve the quality of presented service in organizations such as hospitals. Providing superior services through maintaining high quality is a prerequisite for the success of service organizations. The SERVQUAL model is one of the most commonly used tools for measuring service quality satisfaction. So the aim of this stud...
objective: to find out the quality of anc in the upazila health complexes (phc centres) of bangladesh. materials and methods: this cross sectional study was done in purposively selected three upazilas among the clients receiving antenatal care (anc). data were collected with questionnaire cum checklist in the context of two aspects of quality issues, namely assessment of physical arrangements f...
Background and Aim: The provision of high-quality services is considered as a prerequisite to the success of responsible organizations. Using SERVQUAL model, the present article seeks to delve into the quality of services provided in outpatient clinics as judged by patients in case-study hospitals throughout Tehran. Materials and Methods: This is a cross-sectional descriptive research in whic...
Background and Aim: Total quality management (TQM) is defined as a system for the assurance of delivering high-quality and cost-effective services. In this regard, due to their service role, hospitals are important in external economic changes. This study was performed to measure the executive backgrounds of total quality management (TQM) in Tehran University of Medical Sciences (TUMS) teaching...
According to the modern management, quality is defined from the view of customers. In health services, quality improvement requires appropriate measures to increase responsiveness and accountability of health system to increasing demands of the community. Regarding the ever-changing nature of health services protocols, there is no way but development and improvement of a CME system to make hea...
this thesis is about the effect of self-confidence and educational motivation on oral translation quality.
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