gratefully acknowledge the cooperation of the respondents from Michigan-based nonprofit organizations. In addition, we thank Dick Rappleye for his assistance and critical reading of early drafts of this report, Sameer Patil for his help in conducting the web-based survey, and Dan Atkins, on behalf of the Alliance for Community Technology, for bringing us together with the Requirements analysis ...

The increase in service provision over the internet as well as the trend to establish global open service markets supply a basis for business scenarios in which e-commerce applications become more and more important. To survive in the arising competition situation between different service providers, services have to be offered not only in a wide range and for a suitable price, but additionally...

BACKGROUND There is difficulty in defining occupational health services among stakeholders of the service. Concurrently, there are concerns about the state of occupational health provision in the UK. AIMS To determine stakeholders' perception of the services that occupational health encompasses and the level as well as the rationale behind the provision of these services. METHODS The resear...

Qualitative semi-structured interviews were conducted with service providers regarding the current healthcare provision and education services for children with Autism Spectrum Conditions (ASC) and their families in mainland China. 10 service providers described the current policy and identified unmet needs within current practice. Providers perceived that children with ASC were an important bu...

INTRODUCTION Client satisfaction is a key indicator to measure quality of healthcare and provides information on the level of success forproviders whether client expectations and values are met. Although there are some institutional based studies done in Ethiopia, still client satisfaction in our settings is not well addressed. Thus, this study was aimed to assess client satisfaction level and ...