The emergence of Internet advertising brings about an economic and efficient marketing means for small and medium enterprises in service industries. Every day, massive service advertising information is published over the Internet. Nevertheless, on the other side, service consumers find it difficult to quickly and precisely retrieve their desired services. This problem is partly caused by the u...

Taguchi’s parameter design approach offers a step by step methodology for optimization of various parameters with regard to performance, quality and cost [1]. The quality of design may be enhanced by enhancing the quality and productivity in different organization-wide performances. Those performances concerned with quality incorporate in quality of product planning, product design and process ...

Introduction The tourism industry, which comprises 11.7% of total global economic output and supplies 8% of the total number of jobs worldwide, is one of the largest-scale service industries compared with other competitive industries. Thus, the development of the tourism industry not only supplies numerous job opportunities to local residents but also generates considerable foreign exchange ear...

As competition, cost control, and new modes of delivery emerge in health care, there is a need to reexamine both the traditional definitions of health care quality and the methods by which it is measured. Industries other than health care have much to teach regarding the methods for obtaining, analyzing, and displaying data; techniques for problem identification, problem solving, and reassessme...

Mass customization enhances profitability through a synergy of increasing customer-perceived value and reducing the costs of production and logistics. It inherently makes high value-added products and services possible through premium profits derived from customized products. This strength is particularly attractive to OEM-based industries. This paper discusses the opportunities and challenges ...

The communications systems, terminals , software and deployment service, industries ,have undergone the past ten years a significant technological internal evolution and external revolution at customer end (such as Internet ,Mobile networks and terminals, Broadband,..). Very little management research has studied their financial survivability irrespective of changes in demand volumes in the pre...