Background: Health care services are  costly and complex and provide facilities that significantly affect the economy and quality of life of individuals. In this study, we aimed to determine the gap between patients’ expectations and perceptions of hospital service quality to provide reference data for creating strategies to improve health care quality.  Method: In this descriptive cross-secti...

This paper is a reply to Barry Ickes' critique of my paper “Trust versus Illusion: What is Driving Demonetization in Russia?” in which I show that the data reject Barry Ickes' Virtual Economy explanation of barter in Russia in favor of an institutional explanation based on the lack of trust. JEL Classification: D20, G30, O10, P30

Information and communications technology has fostered the rise of the sharing economy, enabling individuals to share excess capacity. In this paper, we focus on Airbnb.com, which is among the most prominent examples of the sharing economy. We take the perspective of an accommodation provider and investigate the concept of trust, which facilitates complete strangers to form temporal C2C relatio...

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