This paper presents a new model for better understanding how conflict and organizational politics impact on the effective development and implementation of an information system. The research study leading to this outcome is described. The results indicate that there is a definite relationship between different types of conflict and the successful progress of a project. Conflict among developer...

This paper describes an ethnographic study of conflict in software engineering teams. The aim of the study was to uncover whether certain forms of conflict can be either constructive or destructive. Prior research has uncovered three distinct forms of conflict: task, relationship, and process. This trichotomy was used to measure conflict in this study. Additionally, each conflict episode was re...