BACKGROUND The Consultation and Relational Empathy (CARE) Measure is a validated patient-rated measure of consultation quality in the UK. OBJECTIVES To provide preliminary evidence of the reliability and validity of a Chinese version of the CARE Measure in a primary care setting in Hong Kong. METHODS Following translation, back-translation and pilot testing, a Chinese version of the CARE Me...

Service reliability is a key performance measure for transit agencies in increasing their service quality and thus ridership. Conventional reliability metrics are established based on vehicle movements and thus do not adequately reflect passenger’s experience. In the past few years, the growing availability of smart card data allows shifting the reliability measures from vehicle’s to passenger’...

The author studied the conditions under which coefficient alpha and 10 related internal consistency reliability coefficients underestimate the reliability of a measure. Simulated data showed that alpha, though reasonably robust when computed on n components in moderately heterogeneous data, can under certain conditions seriously underestimate the reliability of a measure. Consequently, alpha, w...

The question of data reliability is of first importance to assess the quality of manually annotated corpora. Although Cohen’s κ is the prevailing reliability measure used in NLP, alternative statistics have been proposed. This paper presents an experimental study with four measures (Cohen’s κ, Scott’s π, binary and weighted Krippendorff ’ s α) on three tasks: emotion, opinion and coreference an...

Exam has been used enormously as an assessment tool to measure students’ academic performance in most of the higher institutions in KSA. A good quality of a set of constructed items/questions on mid and final exam would be able to measure both students’ academic performance and their cognitive skills. We adopt Rasch Model to evaluate the reliability and quality of the first mid exam questions f...