We present in this paper a framework embracing different aspects involved in COTS component selection that influence the success of this activity. Playing a crucial role in this framework appears the concept of quality model, aimed at structuring the description of the quality of COTS components. We propose a methodology for building quality models based on the ISO/IEC 9126-1 standard which all...

Many laboratories are taking a more focused approach to quality management system, i.e. the ISO 15189:2012 guideline (1). The Ethiopian standard agency (ESA) adopted ES ISO 15189:2013, in an effort to improve patient care through quality laboratory practices (2). In Ethiopia, a laboratory that meets this guideline can be accredited by Ethiopian national accreditation office (ENAO), indicating t...

Due to the continuing reduction of funds, management must find ways to ensure quality operation of tertiary education institutions at an optimal cost. This objective can only be achieved by quality control of the educational process. Its requirements are part of the ISO 9001 standard. Among them is the mapping of educational processes for quality management system. A practical manual was create...

The principles of quality management, according to ISO 9000:2000 represent overall decision for managing and conduct of organization with the aim of constant improvement of perfomances and focus on the demands of buyers and other interested parties. The methods and system tools of quality management are used in the work concerning research of quality characteristicsof the product and factors th...

A process is a set of activities which produces an output -product or servicevaluable for the customer. Ensuring quality of products and services requires high amounts of cooperation between the different actors in an organization. This suggests the use of workflow techniques in order to implement quality. Workflow management systems allow the control of flow of work and guarantee that a job sh...

Experiences are reported in the use of ISO 15504 both in tailoring the standard for particular industrial sectors and in expanding the process assessment approach into new domains. In particular, three projects are discussed: • SPiCE for SPACE, a ISO/IEC TR 15504 [IS98a] conformant method of software process assessment developed for the European space industry, • SPiCE-9000 for SPACE, an assess...

ISO/IEC 17025 is the single most popular and well adopted international standard which applicable for any testing calibration laboratories irrespective of size laboratories. Similarly, ISO 17034 also very important development/production reference materials (RMs) by competent producers. CSIR-National Physical Laboratory India (NPLI) was one 38 National Metrology Institutes (NMIs) those who sign...