The interdisciplinary complexity of modern construction projects has made meeting customer needs and requirements a difficult task. Under the current model, decisions affecting the early stages of design when designers have the largest impact on the final cost and functionality of a given product are approached in an informal and non-homogeneous manner. This study proposes an alternative approa...

Quality Function Deployment (QFD), as a customer-driven tool, is generally used in the early phase of new or improved products/services design process, and therefore most of the input parameters are highly subjective in nature. The five major input components of the QFD, which are laid in the House of Quality (HOQ), namely, the customer requirement, the technical attribute, the relationship mat...

This research work provides the methodology for the development of intelligent quality function deployment (IQFD) application in the discrete parts, assembly environment. The paper is composed of the background of QFD, related research work review and points for developing in assembly environment. Then, the paper describes about the needs of development on intelligent QFD due to uncertainty on ...

Quality function deployment (QFD) is a methodology for translating customer wants (WHATs) into relevant engineering design requirements (HOWs) and often involves a group of cross-functional team members from marketing, design, quality, finance and production and a group of customers. The QFD team is responsible for assessing the relationships between WHATs and HOWs and the interrelationships be...

Quality function deployment (QFD) is a product development process performed to maximize customer satisfaction. In the QFD, the design requirements (DRs) affecting the product performance are primarily identified, and product performance is improved to optimize customer needs (CNs). For product development, determining the fulfillment levels of design requirements (DRs) is crucial during QFD op...

The purpose of this research is to be able provide alternative product design updates that are acceptable consumers. method used the Quality Function Deployment (QFD) approach. QFD a structured planning and development method, clearly determine desired consumer needs then carry out systematic calculations, ultimately produce products can satisfy results study obtained highest rating value was t...

The critical product planning phase, early in the product development cycle, requires a design tool to set engineering priorities, capable of selecting the preferred design concept and setting target levels of engineering performance to guide the later product development stages, while considering the needs of both the consumer and producer. The Quality Function Deployment (QFD) method was deve...

The main goals of this research are to determine customers’ requirements from hotels based on TripAdvisor and the technical capabilities fulfill requirements. Latent Dirichlet Allocation (LDA) used in is method customer review TripAdvisor. An output LDA as input Voice Customer (VOC) quality function deployment (QFD). A hotel selected be a case study for implementing integration QFD. Questionnai...

The emergence of sustainability paradigm has influenced many research disciplines including supply chain management. It has drawn the attention of manufacturing companies’ CEOs to incorporate sustainability in their supply chain and manufacturing activities. Supplier selection problem, as one of the main problems in supply chain activities, is also combined with sustainable development where tr...

The competition among shopping malls is getting increasingly more intense.In order to enhance corporate competitiveness and profitability, how toretain key loyal customers has become an important issue for the managers ofshopping malls. Customer loyalty programs are a universal practice. Thisstudy proposes an analytical model for developing the strategic management...