All systems of quality management address the same standards and objectives of quality education, but with varied emphasis on inputs, throughputs, or outputs. Quality Function Deployment (QFD) is a form of management functional with objectives. Deployed in Universities, it probes the relationship between the cognitive, psychomotor and affective traits of graduates as products on one side, and t...

Perancangan produk merupakan hal yang paling penting dalam suatu proses bisnis perusahaan. Perusahaan harus senantiasa mengembangkan dimiliki agar tetap eksis dan tidak mengalami fase kematian. Penelitian ini merancang softener suci laundry. Metode digunakan penelitian adalah dengan metode Quality Function Deployment (QFD) pembuatan House of dapat menterjemahkan voice customer kedalam spesifika...

In metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. Nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. Th...

The purpose of this study is to introduce an application of fuzzy centroid-based approach to ranking the customer requirements using QFD with competition considerations for Diba Fiberglass, an Iranian Company. The illustrated approach, not only focuses on the normal fuzzy numbers, but also considers the non-normal fuzzy numbers to capture the true customer requirements. To this end, first, we p...

In Quality function deployment (QFD) approach, customers tend to express their needs in linguistic terms rather than exact numerical values and these generally contain vague imprecise information. To overcome this challenge use the method more effectively for complex customer-oriented design problems, paper introduces a novel intuitionistic Z-fuzzy QFD based on Chebyshev’s inequality (CI) appli...

Packaging refers to an object protect and secure certain products within the package as well giving a particular image persuade customers. The research objectives were identify customers’ desires satisfaction levels prol tape product packaging using quality function deployment (QFD) method, designing packages, determining type of packaging, compressive strength universal testing machine (UTM). ...

in metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. the pur...