This paper proposes an integrated approach to identify, evaluate, and improve the potential failures in a service setting. This integrated approach combines FCS-FMEA, GRA and profitability theory for better prioritization of the service failures by considering cost as an important issue and using the profitability theory in a way that the corrective actions costs are taken into account. Conside...

While the vast majority of the literature reports momentum profitability to be overwhelming in the U.S. market and widespread in other countries, this paper finds that the pure momentum strategy in general does not yield excess profitability in the Chinese stock markets. We find instead strong mean reversion. A pure contrarian investment strategy produces positive excess returns and in general ...

High calf and feeder cattle prices during the past couple of years have helped many of Missouri’s cowcalf producers achieve profitability. Even though many cattle producer’s operations are profitable, work should continue to improve the economic position of the farm or ranch. Profitability may be enhanced by increasing the volume of production (i.e. the pounds of calves you market) and/or the v...

The aim of this study is to investigate the affect of firm size on profitability. In this study, data of 200 companies which were active in Istanbul Stock Exchange (ISE) between the years 2008-2011 has been used. “Return on Assets” (ROA) has been used as indicators of firm profitability and total assets, total sales and number of employees have been used as indicators of size. Multiple regressi...

In the Intellectual Capital (IC) literature, only a few studies have analyzed the relationships among the components of IC and organizational success. This study provides further insight into the role of IC in organizational performance, especially financial performance. In this order, Value Added Intellectual Coefficient (VAICTM) method has been used for measuring the value based performance o...

This paper brings new evidence on the relationship between employees' well being, sickness absence and four dimensions of workplace performance i.e. productivity, efficiency, quality of service and profitability. It uses a new panel dataset with monthly observations over two years for 48 local units of a large multi-site organisation in the logistics sector. It finds that good consultation and ...

Copyright © On the basis of an empirical analysis of 491 UK recent secondary management buyouts (SMBOs), we find strong evidence of a deterioration in long-run abnormal returns following SMBOdeals. SMBOs also performworse than primary buyouts in terms of profitability, labor productivity, and growth.We find no evidence for superior performance of private equity (PE) backed SMBOs, compared with ...

Nowadays companies increasingly derive revenue from the creation and sustenance of long-term relationships with their customers. In such an environment, marketing serves the purpose of maximizing customer lifetime value (CLV) and customer equity, which is the sum of the lifetime values of the company’s customers. A frequently-encountered difficulty for companies wishing to measure customer prof...

Companies producing customized products tend to increase the variety of their product portfolio, in order to fulfill the demand of their customers and align their strategies with those of competitors. However, the profitability of product families may vary greatly. The purpose of this paper is to develop an operational method to analyze profitability of Configure-To-Order (CTO) products. The op...

R policies are common in many sectors of retail distribution. Padmanabhan and Png (1997) showed that with demand uncertainty, a returns policy could improve manufacturer profitability under certain conditions. Wang (2004) showed that returns policies do not change manufacturer profitability when demand is certain and retailing is competitive. We show that returns policies do increase manufactur...