This paper is about performance evaluation in facilities management. It identifies the Balanced Scorecard as a widely used management framework for optimal measurement of organisational performance, discusses the fundamental points to cover in its implementation and describes the application which translates an organisation’s mission and strategy into a comprehensive set of performance measures...

Various performance measurement techniques have been developed and applied in their respective fields, but the existing performance measurement methods have failed to provide significant assistance in the context of marketing strategies and innovation levels of a firm. In this paper, we have considered an important aspect of marketing policy involving examining the decision of a firm to distrib...

A novel strategy to synthesize nitrogen (N) and sulfur (S)-doped graphene (G) is developed through sulfate-reducing bacteria treating graphene oxide (GO). The N, S-doped G demonstrates significantly improved electrocatalytic properties and electrochemical sensing performances in comparison with single-doped graphene due to the synergistic effects of dual dopants on the properties of graphene.

The after-sales activities are nowadays acknowledged as a relevant source of revenue, profit and competitive advantage in most manufacturing industries. Top and middle management, therefore, should focus on the definition of a structured business performance measurement system for the after-sales business. In addition, since many actors are involved along the after-sale service supply chain, an...

Describes the evolution of performance measurement in four sections: recommendations, frameworks, systems, and inter-organisational performance measurement. Measurement begins with a recommendation, which is a piece of advice related to the measures or structure of performance measurement; frameworks can be dichotomised into a structural and procedural typology that suggests structural framewor...

background and objectives: evaluating the performance of clinical units is critical for effective managementof health settings. certain assessment of clinical variables for performance analysis is not always possible,calling for use of uncertainty theory. this study aimed to develop and evaluate an integrated independentcomponent analysis-fuzzy-data envelopment analysis approach to accurate the...

introduction: knowledge serves as the most essential career point and is more important than facilities and equipments. since many companies are destined to vanish unless they are innovative, the ability to learn, change and adapt seems to be vital. therefore, this study evaluated the performance of hashemi nejad hospital in 2007 based on the measurement, analysis, and knowledge management cate...