Empirical studies have repeatedly pointed out that the readability of a privacy policy is a potential source of trust of online users. Nevertheless, many online companies still keep the readability of their privacy policies at a low level. This could possibly coincide with a low compliance of their privacy policies with the guidelines of fair information practices and thus with users’ privacy e...

The current study compared the effects of open versus closed group dynamics on perceived consensus, objective consensus, and perceived efficacy of collaborative learning in participants high and low in dispositional trust in the context of an Interactive Management (IM) session. Interactive management is a computermediated collaborative tool designed to enhance group problem-solving by facilita...

Prior research suggests four privacy concern factors namely 1) collection, 2) unauthorized secondary use, 3) improper access and 4) errors in handling one’s information. This research investigates the moderating role of perceived health status on the relationship between health information privacy concern factors and one’s intentions to transact with high trust websites (offering no discount) v...

BACKGROUND Many healthcare organizations have implemented adverse event reporting systems in the hope of learning from experience to prevent adverse events and medical errors. However, a number of these applications have failed or not been implemented as predicted. OBJECTIVE This study presents an extended technology acceptance model that integrates variables connoting trust and management su...

Online purchase behavior is definitely an interesting and relevant issue for marketeers today. In this paper, we report on a study into the antecedents of online purchase intention for B2C websites. In particular, this research juxtaposes two competing models that explain online purchase intention. The first model is trust-oriented and argues that online purchase intention is primarily predicte...

Trust is increasingly becoming an important area of research in software development with the proliferation of agile methodologies. In this study, we propose to investigate the effect of trust on the performance of a pair programming team. High levels of trust in the competence of the fellow member are hypothesized to increase the perceived effort applied in software development. This relations...

The study conducted a primary investigation into the relationship between information system and trust in e-government followed by a secondary one into the relationship between trust in e-government and intention to use. It followed a quantitative approach of data collection through the use of questionnaire survey. The findings revealed that information quality, system quality, service quality,...

An outstanding puzzle in the social sciences remains about the forms of perceived trustworthiness sufficient to produce trust. Survey experiments adjudicated between four models of the trustworthiness-trust link—social constraints, encapsulated interests, goodwill, and virtuous dispositions—and tested novel hypotheses about other-praising emotions (admiration and gratitude) as mediating effects...

The purpose of this chapter is to analyze the loyalty of airline users in both online and offline environments, and the influence exercised by the virtual environment on overall loyalty to an airline company. An empirical study was carried out, with a total of 1710 personal interviews with users of different airline companies. In the analysis of the data, structural equations models were used, ...

The present research adopts an extended theory of the planned behavior model that included descriptive norms, risk, and trust to investigate online privacy protection in Facebook users. Facebook users (N = 119) completed a questionnaire assessing their attitude, subjective injunctive norm, subjective descriptive norm, perceived behavioral control, implicit perceived risk, trust of other Faceboo...