and Information (ORDI) strives to make information available to all. Nevertheless, portions of our files including charts, tables, and graphics may be difficult to read using assistive technology. Persons with disabilities experiencing pro blems accessing portions of any file should contact ORDI through e‐mail at [email protected]. and Information (ORDI) strives to make informatio...

The healthcare quality movement can trace its origins back to the man considered to be the architect of healthcare quality, Avedis Donabedian (1919–2000), who did his major work on defining quality in healthcare from the 1960s through 1985, and who published three seminal volumes, entitled Explorations in Healthcare Quality and Monitoring between 1980 and 1985 (21–23). Donabedian first classifi...