Objectives The study objectives were to improve access to earlier and safer abortion and to offer women a wider choice of method of termination of pregnancy (TOP). Methods The study comprised two pilot projects conducted in a teaching hospital to assess the feasibility of (1) a telephone booking clinic and (2) a local anaesthetic outpatient surgical termination of pregnancy (LA-STOP) service. T...

Leisure travelers increasingly prefer to book hotel online when considering the convenience and cost/ time saving. This research examines the direct and mediating effects of brand image, perceived price, trust, perceived value on consumers' booking intentions and compares the gender differences in online hotel booking. The outcomes confirm most of the direct and indirect path effects and are co...

The information visualization is still a knowledge field that lacks from a solid theory to support it and there is a myriad of existing methodologies and taxonomies that can be combined and adopted as guidelines. In this context, it is necessary to pre-evaluate as much as possible all the assumptions that are considered for its design and development. We present an exploratory study (n = 123) t...

Deterministic mathematical programming models that capture network effects play a predominant role in the theory and practice of airline revenue management. These models do not address important issues like demand uncertainty, nesting, and the dynamic nature of the booking process. Alternatively, the network problem can be broken down into leg-based problems for which there are satisfactory sol...

Patient appointment booking, sequencing, and scheduling decisions are challenging for outpatient procedure centers due to uncertainty in procedure times and patient attendance. We extend a previously developed appointment scheduling model to formulate a model based on a two-stage stochastic mixed integer program for optimizing booking and appointment times in the presence of uncertainty. The ob...

The effects of electronic appointment booking systems on the time management activities of health professionals have received little attention to date. We report on time management practices in three outpatient physiotherapy departments with different paper and electronic systems. The study has identified a set of time management activities and associated social behaviours common to physiothera...

As many travelers use online for their travel arrangement, hotels provide online reservation system, so as to take the benefits of internet marketing such as the cost reduction. However, there has been minimal research regarding a detailed examination of hotel booking Web sites and e-service performance on customers’ reuse intentions for online hotel reservation. This paper thus examines the ef...

This study assesses the role of value and trust in shaping travelers' recommendation intentions toward travel apps. Based on structural equation modeling questionnaire data, concludes that utilitarian hedonic values affect users' trust, which subsequently leads to intention recommend Results also demonstrate different impacts user between information searching apps (e.g., TripAdvisor app) booki...

Through online self-booking travel sites on the Web, consumers are offered great opportunities for convenient and inexpensive travel bookings. Nevertheless, they face certain problems and limitations in this respect: The booking process tends to be time-consuming and complicated, and the retrieved fares are often expensive. This research suggests that the most significant barriers to online boo...

The marketing of travel on the Internet is growing rapidly and with this so is travel e-commerce. Unfortunately, the research information to date on people searching for travel information online and booking travel through the Internet has lacked depth and sophistication. Therefore, this study developed and tested predictive models for the likelihood of booking travel online and for being a rep...