In recent years, electronic markets have gained much attention as institutions to allocate goods and services efficiently between buyers and sellers. By leveraging the Web as a global communication medium, electronic markets provide a platform that allows participants throughout the world to spontaneously exchange products in a flexible manner. However, ensuring interoperability and mutual unde...

The Internet is quickly changing the way business-to-consumer and business-tobusiness commerce is conducted in the world. The Electronic Revolution has also spawned a trend of price wars and, in some instances, chaos because of the zero-sum nature of the electronic channel. The technology has created an opportunity to get beyond the lose-lose nature of single issue price wars by determining sel...

The advent of nearly ubiquitous information infrastructures has led many to predict that one effect of electronic markets will be the bypassing of intermediaries in electronic markets. The ability of electronic networks to reduce transaction costs is the theoretical cause of this supposed trend. We suggest that, on the contrary, not only is it likely that widely available information infrastruc...

The Internet creates opportunities for micro-level unbundling in stockbroking and other information-intensive industries. This research proposes a framework to capture the unbundling effects on value chains and illustrates the opportunities for the case of the Australian securities market. Inter-organisational work and data-flow models are employed to describe the phases of on-line trading and ...

Business Process Reengineering (BPR) is no longer referenced in academic literature with the regularity that it was in the heady days of the mid-nineties but it is still in use in Australian organisations. We are also changing processes radically as new software is implemented or new electronic markets are embraced and the lessons of reengineering can be applied to these process changes. This s...

Switching between electronic and traditional markets, consumers nowadays impact profoundly on market makers. To successful conduct business, firms have to carefully making channel decisions to meet the needs of customers. The purpose of this article is to offer normative models for analyzing consumer channel selection behaviors between traditional and electronic markets. Referred to transaction...

Research on the mechanisms for conducting business with suppliers has traditionally centred on the nature of arm’s length and embedded relational models. While such models provide a basis for understanding market and closely integrated approaches to supply chain management it has been recognised that a variety of hybrid models occur in practice. This paper identifies and examines a hybrid model...

Web-mediated consumer-to-consumer auctions are often regarded as risky due to the opportunistic behaviors in transaction. Online virtual community using feedback-based reputation service is an emerging trust building technology to reduce risk in online auction market. The purpose of this paper is to study the effect of feedback profiles on buyer’s purchase behavior. Based on previous researches...

Despite the wide use of reputational mechanisms such as eBay’s Feedback Forum to promote trust, empirical evidence has shown conflicting results on whether online feedback mechanisms really induce trust and lead to higher auction prices. This study examines the extent to which trust can be induced by proper feedback mechanisms in electronic markets, and how some risk factors play a role in trus...

The growing success of social media led to a strong presence of social information such as customer product reviews and product ratings in electronic markets. While this information helps consumers to better assess the quality of goods before purchase, its impact on consumer decision-making also incentivizes sellers to game the system by creating fake data in favor of specific goods in order to...