Risk management for an institution is a necessity. It because risk has become integral part of the institution. For this reason, every institution, whether political, business, or social, must be appropriately managed. In that context, study aims to find out about form carried by one independent state institutions are trusted broadcast, namely Central Indonesian Broadcasting Commission (KPI). T...

The development of Internet in Vietnam since late 2000s represents an unprecedented opportunity for economic growth; it also poses a major challenge to political stability insofar as its has coincided with the emergence civil society and rise social media. Vietnamese media been studied by many scholars from different point views. Yet, organisational side gouvernance inherent vulnerability remai...

Transgender people use social media for identity work, which takes place over time and across platforms. In this study, we interviewed 20 transgender users to examine management the ecosystem. We found that curate their experiences fit needs through creating accounts on different platforms, maintaining multiple individual making active decisions about content they post, networks are connected t...

Introducing a new hobby for other people may inspire them to join with you. Reading, as one of mutual hobby, is considered as the very easy hobby to do. But, many people are not interested in this hobby. Why? Boring is the reason of why. However, this feel actually can deal with the book and time of you reading. Yeah, one that we will refer to break the boredom in reading is choosing profession...

How have cutthroat competition and high growth compelled telecom service providers to innovatively use social media to outperform competitors, improve customer communication and maintain loyalty? Why have service providers made huge investments in social media for their CRM strategy? This case study analyses how Tata DoCoMo used social media to positively influence customer experience. The case...

The first generations of social media exploitation by government were oriented towards the general public. Evaluations of them have shown that they can provide some insights into the perceptions of the general public, however in order to achieve the required higher levels of quality, depth and elaboration it is necessary to target specific communities having strong interest and good knowledge o...

Digital Rights Management (DRM) solutions have generated much interest because of their influence on the expectations and responsibilities of customers and related organizations. It was created to restrict piracy and enhance digital media sales, however, it is found to be unable to fulfill its objectives. We find the protections by DRM lack an understanding of the end user and the evolving natu...