Governance, risk and compliance (GRC) as a marketplace can be broadly divided between GRC management (GRCM) products for the oversight and operation of risk management and compliance programs, and other GRC products for the automation and monitoring of controls. For a comprehensive description of the GRC marketplace, see "A Comparison Model for the GRC Marketplace, 2011 to 2013," which addresse...

In electronic commerce trust building measures are one way to make a marketplace more attractive for suppliers and potential customers. Often trust on marketplaces is built up through external trusted third parties (TTPs). TTPs are organizations that deal with various trust-related problems and are themselves trusted by the customers. This paper describes the different trust problems that arose...

Economics and Religion This paper provides an overview of the relationship between economics and religion. It first considers the effects of economic incentives in the religious marketplace on consumers’ demand for “religion.” It then shows how this demand affects religious institutions and generates a supply of religious goods and services. Other topics include the structure of this religious ...

The objective of this paper is to reveal the factors that determine customers’ loyalty intention in the electronic marketplace. Seven hypotheses were postulated based on an extensive literature review in terms of sales behaviour, trust, satisfaction and price fairness. An empirical survey was then designed and conducted. The sample comprised customers who had made purchases from the best-known ...

An electronic marketplace (e-marketplace) is a promising architectural model to develop collaborative supply chain management and integration platforms (Premkumar, 2003). The e-marketplace philosophy is based on a collection of economically motivated companies that need to cooperate with each other by exchanging data, resources, and competences. To this aim, competitive technical and economical...

There are two conflicting streams of research findings on pricing strategy: one is high reputation sellers should charge price premium, while the other is high reputation sellers should charge relatively low price. Motivated by this confliction, this study examines pricing strategy in online retailing marketplace of homogeneous goods. We conduct an empirical study using data collected from a do...

The emergence of Application Service Providers (ASP) hosting Internet-based data mining services is being seen as a viable alternative for organisations that value their knowledge resources but are constrained by the high cost of data mining software. The current modus operandi for data mining ASPs does not represent a true marketplace environment characterised by open competition. We have deve...

This article proposes an architecture to support information and knowledge exchange between collaborating business partners. The focus is on knowledge representation and exchange by intelligent agents to support collaborative business functions through agents that exchange problem-specific information in standardized formats. The article then shows the application of the proposed architecture i...

This paper describes IVAN (Integrated Virtual Agent Network), a project that proposes to improve online marketplaces, specifically those that involve the trading of nontangible goods and services. IVAN is an intermediary architecture intended as a generalized platform for the specification and brokering of heterogeneous goods and services. IVAN makes it possible for both buyers and sellers alik...

Service recovery is a critical moment of truth in retaining customers and reinforcing customer relationships, and has been considered as an “Achilles' heel” in online marketplaces. Poor service recoveries exacerbate the negative effects of the failure, producing a “double deviation” effect. The double deviation effect may arise from the seller’s power misuse and then dissolve the buyer-seller r...