The link between money and motivation has been a debated topic for decades, especially in work organizations. However, field studies investigating the amount of pay in relation to employee motivation is lacking and there have been calls for empirical studies addressing compensation systems and motivation in the work domain. The purpose of this study was to examine outcomes associated with the a...

This study assesses the influence of managerial responses to online customer reviews on product sales. We leverage a natural experiment provided by two online travel agencies. Both agents allow customers to post reviews on hotels, but only one of the travel agents allows hotel management to post managerial responses. Using a difference-in-difference approach, we find that managerial responses h...

Workplace learning is an important means of employees’ continuous learning and professional development. E-learning is being recognized as an important supportive practice for learning at work. Current research on the success factors of e-learning in the workplace has emphasized on employees’ characteristics, technological attributes, and training design elements, with little attention to workp...

Understanding how to develop users’ skills and abilities and how to best support users in their everyday use of technology remains a key managerial problem. This study uses Bandura’s social cognitive theory (1986) to focus on the everyday phenomenon of technical support as a mechanism of vicarious learning through which users learn about their technology. We argue that this conceptualization ai...

in this paper, factors that effect on ict adoption by smes in tehran (iran) are investigated. to do so, after reviewing the literature, we identified the factors affecting ict adoption by smes in tehran and, based on this review, we proposed our hypotheses. factors include internal factors, external factors and ict specifications that influence on it adoption by smes. all hypotheses are confi...

We examine the operating performance of Thai firms after they go public. Overall, we find that their performance declines. We then explore the relationship between managerial ownership and the change in firm performance. We find that firms with ‘low’ and ‘high’ levels of managerial ownership experience positive relationships between managerial ownership and the change in performance (alignment-...

Purpose The purpose of this paper is to provide an overview of the issues involved in managerial control and managerial identity in relation to the idea of a post-bureaucratic organization. In addition it introduces the papers in this special issue. Design/methodology/approach The paper identifies the increasing complexity of issues of managerial control and managerial identity that arise from ...

This paper provides direct evidence that managerial style is a key determinant of the firm’s cost of capital, in the context of private debt contracting. Applying the novel empirical method by Abowd, Karmarz, and Margolis (1999) to a large sample that tracks job movement of top managers, we find that managerial style is a critical factor that explains a large part of the variation in loan contr...