There are many ways an organization can approach innovation. On one end of the spectrum an organization can choose to have everyone submit any idea. On the other, innovation can be generated from a small, dedicated group of specialists. In the middle there are many variations along the way. This paper discusses the open innovation typology and the options for an organization making the decision...

In today’s networked service economy, it becomes essential for service firms to continuously innovate their service offering to remain competitive in constantly changing market conditions. Many successful firms collaborate with external partners and utilize contemporary information technology (IT) support to integrate dispersed service innovation capacity and knowledge. In this paper, we develo...

In order to reduce the bias of linguistic recognitions among the group decision makings, this study develops “fuzzy multiple preference model” with two stages to better determining the suitable service innovation. A real numerical application in the chain wholesale has also been demonstrated.

Although service innovation has long been considered crucial for economic development, systematic and comparable empirical evidence elaborating the activities and effects of service innovation, particularly from a smalland medium-sized enterprise (SME) perspective, is limited. To fill this research gap, this study focused on the innovative behaviors of SMEs in service industries to clarify the ...

Many countries face severe challenges in health care, especially soaring costs. Innovative products and services are needed to help increase the quality of care and to reduce costs. In the field of rare diseases, which often is not attractive economically, the situation is even more serious. Building on extant research on open innovation, we use a design science approach to study an open innova...

This paper explores the use of information technology to support business innovation with particular attention to human and organisational issues. A theoretical framework is developed for examining IT adoption which is guided at the meta-level by the principles of structuration theory, but explicitly utilises the more familiar perspectives of culture, learning, and leadership in analysing an in...

1 Learning from experience Innovation in the NHS is now being driven regionally by strategic health authorities. Learning how other national and international organisations have approached, planned and embedded innovation will help SHAs foster a culture of innovation. This overview outlines key evidence about what has worked well and what has been challenging elsewhere in adopting and dissemina...

The paradox of open innovation lies in the conflict between the practical desire to reap the benefits of open innovation and concern over the risk that others will misappropriate those benefits. Stakeholder theory and recent developments in value creation through stakeholder engagement can assist with reconciliation of this inherent structural risk. The limitations of existing open innovation t...

Universities have played a continued role in facilitating and enhancing the innovative potential of U.S. companies. Key to these relationships is the transfer of knowledge both from university to industry as well as from industry to university. But, few researchers have explored how different relationships necessitate specific cultural orientations, absorptive capacity abilities, and management...