Warranty claims and supplementary data contain useful information about product quality and reliability. Analysing such data can therefore be of benefit to manufacturers in identifying early warnings of abnormalities in their products, providing useful information about failure modes to aid design modification, estimating product reliability for deciding on warranty policy and forecasting futur...

Type 2 diabetes mellitus is among the most powerful independent risk factors of the cardiovascular disease presence and is associated with a 3 to 5× higher cardiovascular event risk. This has long been recognized by the National Cholesterol Education Program report in the United States and European guidelines, both labeling type 2 diabetes mellitus a coronary artery disease (CAD) equivalent. Al...

Copyright 2002, 2003 by the University of Manchester. PHASE is distributed under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS ...

The DMTTEQ Toolbox is free software; you can redistribute it anddor modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or at your option any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS...

5 Warranty claims reported in recent months might carry more up-to-date information than 6 those reported in earlier months. Using weighted maximum likelihood estimation for esti7 mating model parameters might therefore lead to better performance of warranty forecast8 ing models than maximum likelihood estimation. This paper examines this issue and also 9 presents comparison of the forecasting ...

• Refurbished products are believed to be contaminated by their previous usage. Consumer choices for refurbished were tested with choice-based conjoint. Replacing contamination-sensitive parts is most important products. Reducing functional-and aesthetic signs enhances product choice refurbishment. Contamination-related attributes more influential than price and warranty. Refurbishment an effec...

This paper presents a warranty forecasting method based on stochastic simulation of expected product warranty returns. This methodology is presented in the context of a high-volume product industry and has a specific application to automotive electronics. The warranty prediction model is based on a piecewise application of Weibull and exponential distributions, having three parameters, which ar...

This study makes a first effort to understand the factors affecting customers' decisions to invoke warranties, and to distinguish this behavior from the factors affecting customer perceptions of service quality. The study context is GTE's introduction of a warranty program as part of a telecommunications repair service for small business customers. The results suggest that customer perceptions ...

Many services products are installed in a complex system that is operated only when the entire system is completed. The time from their installation to commissioning, called a dormant state in this paper, may take several years for systems such as complete buildings or aircraft. Warranties for the products may cover the time starting from their installation to a certain time. Warranty cost on r...