Organizational design affects performance via coupled search processes. At low frequency, managers search for appropriate organizational designs. At higher frequency, managers use designs to search for high-performing operational choices. The two searches are coupled: organizational design molds the choice among operational alternatives, and performance feedback from operational choices shapes ...

Managers regularly face a complex ethical dilemma over how to best govern online communities by evaluating the effectiveness of different social or technical strategies. What ethical considerations should guide researchers and managers when they employ causal research methods that make different community members bear different risks and benefits, under different levels of consent? We introduce...

Purpose The aim of this study is to investigate in-depth how the managerial processes involving middle managers are affected by performance measurement information. More specifically the study gives understanding on the impact of performance measures, policies and procedures (formal controls); and individual intuition and experiential knowledge (informal controls) on the work of middle managers...

Most analysis of market power assumes that managers are perfect agents for shareholders. This paper relaxes that assumption. When managers of a multi-product firm exert unobservable effort to improve product quality, price coordination incentives tradeoff with effort incentives. This makes some intra-firm price competition optimal, explaining why many multi-product firms allow for competition b...

The article describes a study of the perceptions of three groups--patients, orthopaedic surgeons and the surgeons' practice managers--concerning three types of legal risk associated with the duty of care: failure to follow up, failure to warn and failure to diagnose. The study found there is cause for concern about doctors' follow-up and documentation of patient care. Doctors may be unaware of ...

We examine the information-processing demands top managers of the multinational enterprise (MNE) deal with in their portfolio of international operations by comparing the accuracy of foreign and domestic earnings estimates. Results indicate that the increase in information-processing demands is due to the complexity of managing foreign operations of the MNE. We also find greater information pro...

This paper explores the relationship between doctor managers and senior health service administrators (CEOs or General Managers) within the context of Australian health reform. Government funding for health services has become increasingly driven by government defined measurable performance targets and resources. These policy changes have implications for hospitals to be managed more cost effec...

This paper employs data from 260 public managers to assess two broad images of the potential of information technology and computer-based information (CBI) to serve public managers: the "knowledge executive" and the "CBI consumer." The data were collected as part of a longitudinal study of computer use in over 40 U.S. cities in 1976, and again in 1988. We find that computer-based information is...

Managers face a critical task in making firm investment decisions that are targeted toward creating and appropriating value. As managers weigh their resource investment decisions, we argue that these investments have a direct impact on the growth and volatility of the firm’s industry. With data covering 377 industries across 16 years, we investigate relationships for aggregate firm investments ...