Smart hotel is a novel concept in the hospitality industry, and few studies have examined consumers’ intentions to visit smart hotels. This study investigates relationship between technology readiness (TR) amenities (TA) as antecedents visiting intentions, using an extended acceptance model (TAM). Based on online survey with 648 valid responses, results indicate that perceived ease of use usefu...

It is evident from literature that the spread of Covid-19 pandemic has brought world economiesto its ‘knees’. No industry gone untouched by effects this pandemic. Globally there beenan adverse impact on travel which backbone hotel industry. This study focuses exploringthe had Zimbabwean sector. The objectives thestudy focused investigating occupancy and revenue andproposing strategies can be im...

Purpose Taiwan’s hotel industry was adversely impacted by the COVID-19 pandemic. This study aims to examine effect of strategic choices Taiwanese international tourist hotels before and during pandemic environments. Design/methodology/approach A data envelopment analysis (DEA)-based Malmquist methodology is used in this provide a mechanism assess strategy performance. Changes productivity perfo...

In view of the serious environmental problems we are currently facing, taking action to protect our planet is becoming more persuasive and important. Along with various environmental initiatives, the concept of green marketing emerged in the late 1980s. Some hotels have taken various initiatives to position themselves as green hotels, including the use of eco-labels as a marketing ploy to attra...

The central question to be examined in this study is associated with the value of the Malays traditional culinary practices of Malay chef in preparing the traditional food in Malaysian hotels. Present understanding highlighted that hotels are giving high priority on their superior services, such as luxury accommodations and intimate hospitalities. As such, promoting local foods in their dining ...

This paper examines blockchain technology and food waste management in the hospitality industry. Food prevention is an important issue for hotels, as consumption difficult to estimate, often leading huge amounts of waste. occurs at each stage supply chain represents a big percentage Although many studies examine difficulties management, only limited number stages inside chains. The coordination...

Tourism has always been one of the most profitable service industries. But because COVID-19 pandemic, tourism industry is facing some big problems. As a result, lost lot money. This paper aims to find and rank recovery solutions help industry. article investigates two key areas: firstly, how government aid can best be prioritised among various subsectors hospitality industry, secondly, whether ...

The study aimed to investigate the impact of hotels' organizational justice (OJ) on quality employees' work life (QWL), with mediation effect teams' climate trust (CT). Social Exchange Theory was employed support research framework. Data were collected using 281 questionnaires from operational employees 3-star hotels in Bangladesh and assessed by SPSS version 21 SmartPLS 3.0 software. validated...

The hospitality industry faced extraordinary challenges as opposed to the pandemic that causes decrease of occupancy rate until 4% for economy hotels and 15% luxury hotels. This condition affects joblessness hotel workers. study focuses on psychosocial impact due covid-19 A qualitative research design was used in this study. Data gathered from point view workers industries done through intervie...