Citizens’ satisfaction is acknowledged as one of the most significant influences for e-government adoption and diffusion. This study examines the impact of information quality, system quality, trust, and cost on user satisfaction of e-government services. Using a survey, this study collected 1518 valid responses from e-government service adopters across the United Kingdom. Our empirical outcome...

this paper investigates householders’ attitudes to the recycling of solid wastes in one part of northern malaysia, namely alor setar town, kedah state. a postal questionnaire survey was administered to households in alor setar town in selected areas of high, middle and low incomes. 389 responses were obtained, a response rate of 86.4%. a personal interview with an official of the municipal co...

This study attempts to investigate the effect of oil returns and external debt on the government expenditure in Syria over the period 1970-2010. The Johansen cointegration test showed that oil returns and external debt have a positive and significant long run relationship with government expenditure. The Granger causality test indicates unidirectional short-run causality relationships running f...

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In this paper we discuss the main challenges faced by electronic government initiatives. First, the components of and the demand for electronic government services are identified. Then we point out infrastructure requirements on the technological level for both the service providers and the customers. Organizational challenges are discussed with a focus on integration and coordination requireme...

Improving information management practices is a key focus for many organisations across both the public and private sectors. An information society begins with a connected government and ICTs are the bedrock and founding pillars of such societies. To assist public administrators think beyond traditional e-government, this study describes a concept of connected government, whose philosophy rests...

There are documented differences between the success and failure factors in the developed and developing countries with regard to the adoption and embracement of Openness in e-Government practice models. This paper posits that e-Government constitutes a critical context for social and economic development in both developed and developing countries. The paper also suggests that e-Government enco...

Purpose – To develop a model that can explain the “government to e-government” transition process. Design/methodology/approach – Reviews the literature on and practice of e-government, as well as the related literature of strategic alignment and maturity models for technology adoption. Offers evidence for the model’s validity through case-type material from the web sites of e-governments worldw...

A content analysis study was conducted to determine the status of government websites of three East African countries Kenya, Tanzania and Uganda using establishment year, visibility and usability attributes. The results were matched with a four-stage model of e-Government growth based on the status of websites from simple to sophisticated features. The study identified 98 government websites in...