There is a steady shift in e-commerce from goods to services that must be provisioned according to service agreements. This study focuses on software frameworks to develop automated negotiators in open commerce environments. Analysis of the literature on automated negotiation and typical case studies led to a catalog of 16 objective requirements and a conceptual model that was used to compare 1...

Multi-agent paradigms have been developed for the negotiation and brokering in B2C e-commerce .Few of the models consider the mental states and social settings (trust and reputation) but rarely any model depicts their combination. In this work, we present three mathematical models. First cognitive computational model which is combined model of belief, desire, intention (BDI) model for agent’s m...

In this paper, we examine electronic marketplaces which employ multi-agent technology. More specifically, our attention is on controlled multi-agent emarketplaces without coalitions between agents. First we present a classification of such electronic marketplaces. Since the organization of negotiation between agents is decisive for this type of marketplace, we base our classification on negotia...

Recent advances in software engineering, business process management and computational intelligence resulted in methods and techniques for developing advanced e-commerce applications as well as supporting automating e-commerce business processes. Despite this fact, up to now, the most successful e-commerce systems are still based on humans to make the most important decisions in various activit...

In crowdsourced cartographic projects, mappers coordinate their e↵orts through online tools to produce digital geospatial artefacts, such as maps and gazetteers, which were once the exclusive territory of professional surveyors and cartographers. In order to produce meaningful and coherent data, contributors need to negotiate a shared conceptualisation that defines the domain concepts, such as ...

In automated negotiation systems consisting of selfinterested agents, contracts have traditionally been binding, i.e., impossible to breach. Such contracts do not allow the agents to act e ciently upon future events. A leveled commitment protocol allows the agents to decommit from contracts by paying a monetary penalty to the contracting partner. The e ciency of such protocols depends heavily o...

Business to Government (B2G) e-commerce has increased manifold the opportunities available for entrepreneurs for global trade. The entrepreneurs can deal with businesses around the world, evaluate offers, undertake complex negotiations and realize successful deals in the electronic marketplace. In this paper, we demonstrate how the use of transducers can be very effective for generation, negoti...

A flexible and highly customizable software platform to conduct research on e-negotiation is presented. The software platform enables negotiators to map negotiation activities to system components and construct their own protocols by creating a sequence of layout programs invoking components and rules. The system design is discussed and selected implementation details are presented to give an o...

Even though in many systems, computers have been programmed to share control with human operators in order to increase task performance, the interaction in such systems is still artificial when compared to natural human-human cooperation. In complex tasks, cooperating human partners may have their own agendas and take initiatives during the task. Such initiatives contribute to a richer interact...