customer is the axis of organizations' activities and the mission of all modern organizations is based on the customer. quality as a concern and concept of management is defined in relation to customer satisfaction. regarding the common purpose of customer knowledge management and quality function development technique, this research is to evaluate automobile industry emphasizing the types of c...

Todays, sustainable development is one of the principles which are considered by scholars. This means that the future of humanity is very important to maintain living standards, so that it can no longer operate as before and use the human environment. Therefore the effects of tourism should be studied perfectly to minimize its threat and maximize opportunities and strength points and this wou...

this study was based on the hypothesis that “ecotourism is an important instrument in sustainable rural development and ecologically-based landscape planning approaches which take the objectives of socio-economic development and nature conservation have an effective role in this issue”. for this purpose, the necessity of ecologically-based landscape planning approaches in the planning and imple...