In the Multi-platform access Two-sided Networks,most customers use several platforms to shop. Customer satisfaction with different platform services lead to different dependence of customer to platform. In order to study the factors influencing the m-customer satisfaction, the study builds the evaluation model of m-customer satisfaction based on the HMM method. Customer satisfaction of mobile t...

A collaborative design of complex real-world services (ranging from plumbing services, transportation, network connectivity and events hosting to insurances and governmental public services) over the WWW requires services to be described as components, the building blocks of a configuration. Defining complex services then becomes a traditional configuration task, where services are seen as comp...

Corresponding Author: Mohannad Moufeed Ayyash Department of Management Information Systems, Al-Baha Private College of Science, AlBaha, Kingdom of Saudi Arabia Email: [email protected] Abstract: Poor information quality can have a significant negative effect on the success of an organization. This study investigated the relationship between information quality’s dimensions, namely accur...

A collaborative design of complex real-world services (ranging from plumbing services, transportation, network connectivity and events hosting to insurances and governmental public services) over the WWW requires services to be described as components, the building blocks of a configuration. Defining complex services then becomes a traditional configuration task, where services are seen as comp...

Recommender systems are powerful tools for promoting marketing in the mobile industry. An effective recommender system can help boost the mobile service provider’s marketing by finding potential customers and recommend customers to engage additional services that are not originally engaged. Based on the background of the mobile industry, this paper proposes the framework and process of a mobile...