Proper management of information technology (IT) projects remains important within organizations; they require tremendous investment and consume valuable resources. To enhance one’s understanding of IT projects and the continued issue of project failure, this study develops a model of the psychological influences of IT project commitment for individuals working on IT projects and its influence ...

User adoption and continued use is the key to successful application of mobile check-in service. The study builds a research framework based on Expectation Confirmation Theory, combining Technology Acceptance Model and Switching Cost. The empirical results show that perceived usefulness, perceived ease of use, perceived playfulness, customer satisfaction and switching costs are positively affec...

Higher education is exceedingly being delivered online through learning-management-systems. Students must continuously use these systems to perform their academic tasks. Therefore, it is important that LMS designers and institutions clearly understand what factors influence students’ behavior towards the continued use of LMS. This research-in-progress aims to improve understanding on students’ ...

The purpose of this study is to explore the predictors of continuance intention towards social networking sites. Based on well-being model and self-determination theory, we proposed the effects of enjoyment, well-being, autonomy, relatedness, and competence on individuals’ intention to continuously participate in social networking sites. Preliminary Data were collected from Facebook. Results sh...

The significant and sustained growth in services worldwide prompts IS researchers to give special attention to service and service concepts as core aspects of the IS field. This study proposes that ‘viewing systems as services’ is critical to extend the focus of technology-business alignment in service science research. The study evaluates the influence of mHealth service quality on satisfactio...

Although software updates are extensively used to enhance software while already being used, their impact on users’ post-adoption beliefs and attitudes has received little attention. Drawing on expectation-confirmation-theory and the IS continuance model, we investigate if and how feature updates affect users’ continuance intentions (CI) and what role initial feature endowment and update size p...

With the advent of the Internet, more and more public universities in Malaysia are putting in effort to introduce e-learning in their respective universities. Using a structured questionnaire derived from the literature, data was collected from 250 undergraduate students from a public university in Penang, Malaysia. Data was analyzed using AMOS version 16. The results of the structural equation...

The aim of this study is to investigate whether nonpaid volunteers have other reasons to be a member of an organization than paid workers. Volunteers are assumed to be hard to manage, because there is no ‘‘stick of a paid contract’’ to keep them in line. Therefore, we studied different dimensions (i.e., affective, normative, and continuance) of organizational commitment of volunteers and paid w...

Although feature updates are a ubiquitous phenomenon in both professional and private IT usage, they have to date received little attention in the IS post-adoption literature. Drawing on expectationconfirmation theory and the IS continuance literature, we investigate whether, when and how incremental feature updates affect users’ continuance intentions (CI). Based on a controlled laboratory exp...

The U.S. Army Reserve struggles with retention and faces difficulties with soldier turnover. The intent of the study was to assess key psychological variables such as optimism and hope to establish how those traits might impact soldiers' level of organizational commitment and turnover intention in the Army. The sample consisted of 124 U.S. soldiers selected from an Army Reserve unit in Houston,...