This paper discusses the findings of a study that investigated how the learning of innovative practices might best proceed in small businesses. The implementation of the Goods and Service Tax (GST) in Australia presented an opportunity for understanding how small business operatives learnt to implement a new practice. The research procedures comprised semi-structured interviews with thirty smal...

The rationality of the decision to use health insurance depends on individuals' level literacy (HIL). HIL facilitates information-seeking behaviour among individuals and helps providers intermediaries offer clients timely suitable insurance. This study adopted institutional theory organisations as theoretical lens analyse relationship between participation in amongst members co-operatives. also...