the purpose of this study was analyzing perception of agricultural college experts and managers of islamic azad university shoushtar branch regarding development of knowledge management. agricultural college experts and managers were considered as a statistical population (n=38). this research was conducted in june 2012 to april 2013. all individuals were investigated. after confirm the validit...

the purpose of this study is the feasibility of customer relationship management implementation from employees and managers' perspective of melli bank in esfahan city by using structural equation modeling (sem). this study is applicable in terms of purpose and descriptive –survey in terms of method. the sample population of this study was employees and managers of melli bank in esfahan cit...

the aim of this study is assessing the effectiveness of customer relationship management factors in isfahan tourism and travel agencies by structural equation modeling (sem). it is practical according to the goal and it’s a kind of descriptive survey in terms of methodology. research population included all of staffs and managers at tourism and travel agencies in isfahan in 2012 that 274 of the...

in the current age, the importance of using knowledge as a tool for creativity and innovation at national level is considerable. furthermore, it would be taken into consideration as strategic need in the competition among different countries. hence in this paper, a new knowledge strategic management framework was developed with emphasizing on knowledge based innovation, upon up studying knowled...