Many companies recently have been choosing information technology (IT) outsourcing in response to complicated information systems and various internal requirements. In order to monitor and maintain a high quality of IT outsourcing vendors’ services, it is necessary to develop a system to evaluate IT outsourcing customer satisfaction. The system can be used as a tool for choosing IT outsourcing ...

Purpose: The study aims to identify and rank the major strategies that help achieve successful implementation of Green Supply Chain Management (GSCM) in Indian manufacturing industry. Design/methodology/approach: Strategies to implement GSCM have been identified thorough extensive literature review and then experts’ opinion is sought for categorizing them into four representative dimensions whi...

With the rapid development of science and technology and the accelerated pace of urbanization, the construction of smart city has been also widely spread across our country. Although smart city construction is making progress, the smart city assessment system has been barely used to evaluate the situation of smart city construction. Therefore, a case study of “Quality Changsha” has been covered...

The effect of cutting tool insert geometry has significant role for surface finish in turning operation. There are many different types of tool inserts with different tool insert geometry are used in turning operation. This paper present a logical procedure to select best tool insert from alternative tool inserts for better surface finish in turning operation. The procedure based on three well ...

In this paper, behavioral construct of suitability is used to develop a multi-criteria decision making framework for portfolio selection. To achieve this purpose, we rely on multiple methodologies. Analytical hierarchy process technique is used to model the suitability considerations with a view to obtaining the suitability performance score in respect of each asset. A fuzzy multiple criteria d...

Most of new information systems development is now being undertaken with Web-based architectures. The objective of this study is to identify and assess the relative importance of the required features for methodologies used to develop Web-based information systems. Critical success factors (CSFs) for the development of Web-based applications were identified from the literature and organized int...

The product safety of food-waste feed is the key factor limiting the development of its industrial chain. In this paper, we construct a method based on data from the testing of food-waste feed with comprehensive evaluation of its product safety by integrating fuzzy mathematics effectively, i.e., the entropy method (EM), and the model of the analytic hierarchy (AHP) process. Furthermore, a hiera...

E-commerce has substantially affected the business world in the recent, and its importance is expected to continue increasing in future. Since implementing B2B e-commerce in small and medium enterprises (SMEs) is a long-term commitment and such enterprises are more limited in terms of resources than large enterprises, the predicted value of successful implementation is extremely useful in decid...

With regard to limits in budget, inevitably, one must choose prioritized projects in pavements rehabilitation and maintenance process. This paper looks into prioritization based upon a model including all effects of important factors like pavement condition index, traffic volume, road width as well as rehabilitation and maintenance cost. Since defining a model that introduces all those factors ...

Original scientific paper Air quality monitoring stations are used for quick and reliable assessment of air quality. Although the stations are expensive, very often their number on certain territory exceeds optimal number of stations leading to their redundancy, increased costs, overlapping of data etc. To enable analysis of quantitative and qualitative criteria, authors propose an approach bas...