normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: medical records department (mrd) is an important source for evaluating and planning of care services. the main goal of this research was performance evaluation of medical records department with balanced scorecard (bsc) approach in a hospital of isfahan, iran. methods: this research was a descriptive, cross s...

background a hospital should be an institution of understanding and respecting patients’ rights, their families, physicians and other caregivers. hospitals and all other healthcare centers must be cautious toward respecting ethical aspects of care and treatment. on the other hand, patients’ satisfaction reflects capabilities of physicians and medical staff as well as the extent patients’ rights...

introduction: professional ethics is a very important issue for managers who are role models for students and staff. it can also be very effective in organizational activities. the main objective of this research is to describe the result of managers’ self assessment in shiraz teaching hospitals. methods: the present research is a cross-sectional study. the statistical society of this research ...

conclusions this study confirmed a relatively high incidence of nssis among hcws. inadequate occupational health and safety measures such as lack of training on occupational health hazards and safety issues, absence of written protocols for reporting nssis, and lack of safety instructions were associated with nssis. effective training programs and raising the awareness of hcws to reduce unsafe ...

background the chemical and physical quality of water used for dialysis fluid is a vital factor in the patients overall care who receive dialysis. therefore, the water used for this purpose must be treated with advanced methods before being used for dialysis. conclusions the evaluation of hemodialysis water quality showed that these hospitals were not significantly polluted and the water qualit...

abstract background: various factors threaten the health and recovery of hospitalized elderly, including stressors in medical service centers. therefore, the aim of the present study was to develop and preliminary validate a measurement tool to assess hospitalization-related stressors (hrs) among the elderly. materials and methods: this methodological research was conducted in 2015. the study w...

background: nowadays, many organizations such as hospitals have realized that utilization of quality management models and systems is the best way for them to compete, survive and develop. therefore, 5s (sorting, straightening, systematic cleaning, standardizing, and sustaining) model was implemented in three units of imam reza hospital (kermanshah, iran) including medical records, nutrition, a...

introduction: nowadays, knowledge management is one of the most effective factors in competitive advantages and success among organizations. therefore, this study aimed to assess the principles of knowledge management in teaching hospitals of iran university of medical sciences. methods: this applied descriptive cross-sectional study included 30 senior managers in ten teaching hospitals associa...

introduction: having a desirable image in a market can be considered as an asset for an organization. therefore, using proper approaches, managers of such organizations must monitor and manage the image of their organizations in order to achieve their organizational goals and their customer’s satisfaction. as an important sector of every society, managers of hospitals also must try their best t...