Resumo — A necessidade de melhorar a confiança das pessoas nos negócios electrónicos, garantindo que as suas exigências e expectativas são cabalmente satisfeitas, é um desafio inadiável. A analogia com a realidade industrial é óbvia a certificação das empresas através das normas ISO 9000:2000 tem um impacto considerável na credibilidade e confiança das empresas e dos seus clientes. São estes co...

The ISO 9000 quality management system has been widely accepted and adapted as a national standard by most industrial countries. Despite its high popularity and the urgent demand from customers to implement ISO 9000, some major concerns for those organizations that are seeking registration to ISO 9000 include the expensive cost and the lengthy time to implement. The purpose of this paper is to ...

The National Association for Industry-Education Cooperation (NAIEC) creates an approach for school system improvement that combines the necessary standards for achieving mileposts of the Baldrige Quality Criteria and the International Organization of Standardization (ISO) 9000 Standards for Education. Together, the Baldrige Criteria and ISO Standards meet the requirements for developing a high-...

Engineers and Managers today are co-operating in a multimedia environment buying network services from a variety of service providers. Quality of Service is an important issue for them. In order to avoid extra costs, the handling of Quality of Service has to be considered as an integral part of quality management. The International Organisation for Standardisation's ISO 9000, on the other hand,...

The aim of this study was to evaluate the kerma at the surface of the lens in TMJ CBCT and to derive the equivalent dose. An anthropomorphic phantom of the head and neck manufactured by Radiation Support Devices (model RS230) was used. The dosimetric measurements were obtained by using fourteen thermoluminescent dosimetry (TLD) dosimeters (LiF: Mg, Ti), divided in two pairs (one pair for each e...

Previous studies on the reproductive toxicity of boric acid have indicated that male rodents suffer testicular atrophy after treatment. There were, however, no studies of the potential effects on female fertility or on the neonate. In addition, no study described the development of the testicular lesion, thought to be related to the mechanism of toxicity. A Reproductive Assessment by Continuous...

The metabolism of the mutagen and carcinogen, 5-nitroacenaphthene, by the 9000 x g supernatant from the livers of Aroclor-pretreated rats was studied. The major primary metabolites were 1-hydroxy-5-nitroacenaphthene and 2-hydroxy-5-nitroacenaphthene. These metabolites were oxidized to 1-oxo-5-nitroacenaphthene and 2-oxo-5-nitroacenaphthene, hydroxylated to cis-1,2-dihydroxy-5-nitroacenaphthene ...

The fast evolution of these two management systems standards (ISO 9000 and ISO 14000) worldwide, from virtually unknown entities in the early 1990s’ to well-established and often required management practices, represents but another facet of the increasingly global marketplace many firms operate in. Over 400,000 firms in over 150 countries have adopted ISO 9000 since it was introduced in 1986. ...

Sharing data between organizations is challenging because it is difficult to ensure that those consuming the data accurately interpret it. The promise of the next generation WWW, the semantic Web, is that semantics about shared data will be represented in ontologies and available for automatic and accurate machine processing of data. Thus, there is interorganizational business value in developi...