Recreating the service can lead to the innovation of new ones. One of the methods of creating or recreating the service is by using the systematic innovation method, such as TRIZ – the theory of inventive problem solving. TRIZ has a range of powerful tools to solve the problem and the most widely used method is to identify the contradictions in the system, and to use the 40 inventive principles...

Systematic redesign services could help to produce new service innovation. The Theory of Inventive Problem Solving (TRIZ) with its tools such as the 40 inventive principles and matrix of contradiction developed by Genrich Altshuller and his colleagues are important tools to generate new ideas and solutions for problem solving. Although TRIZ was developed for technical problems, the 40 inventive...

Research work is being undertaken at the Center for Innovation and Product Design at the Monterrey Institute of Technology (Mexico), looking for the integration of different design tools and methodologies to increase product design effectiveness and productivity. This paper describes the integration of TRIZ and “Classical” Design Methodologies as Morphological Matrix during the design process a...

Litter in public places is a serious problem. Not only because of the obvious dirtiness, but also because litter attracts more litter and can cause the winding down of an area leading to large negative financial and social consequences. To avoid this, public areas have been kept clean by humans. In this paper, we apply systems architecting and engineering techniques and among others a tool from...

This study aims to examine tactile sensitivity effects on the pinch force and endurance of elderly people, propose solutions extending from statistical outcomes using theory inventive problem-solving (TRIZ). Pinch time data were collected among 32 subjects aged 55–65 years according a non-probability sampling method. Each participant received both treatments increased decreased through an exper...