Assessing roles of people, technology and structure in emergency management systems: a public sector perspective Minkyun Kim a Now at Department of Business Management and Economics, College of Social Science, Dongduk Women's University, Seoul, Korea. , Raj Sharman b , Catherine P. Cook-Cottone c , H. Raghav Rao b & Shambhu J. Upadhyaya d a Department of Operations Management and Strategy, Scho...