Business-IT alignment can be achieved at various levels of maturity. Supposing that an organization has tried to achieve business-IT alignment, a question to face is: how is that organization going to know the level of maturity of its alignment situation in order to plan future ways of action? That organization will need a guide for determining the maturity of its business-IT alignment, and for...

IT governance (ITG) provides a toolbox for companies to realize maximum value from IT. Firms implement ITG via frameworks, such as COBIT or VALIT, which list processes to align business and IT strategies, deliver IT services and comply with regulations. While there exists evidence that companies with mature ITG processes outperform their competitors and that signaling ITG maturity to external s...

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We present a framework of maturity indicators that can be used to assess the maturity of a company in terms of e-learning and to promote new approaches to corporate e-learning. This framework is the result of a study that included semi-structured interviews with prime companies of several sectors such as banking, insurance, retail, energy, telecommunications, pharmaceuticals, food and beverage,...