news websites’ design quality plays an important role in retention time and increasing visitors’ motivation in order to maintain loyalty and e-wom. therefore, these websites are trying to achieve this competitive advantage through improving their websites’ design quality. the purpose of this research is to examine the effect of design quality of news websites on e-loyalty and e-wom. this articl...

Today’s world is one with increasing online access to services. One part of this which growing rapidly banking. Customer satisfaction imperative for the incessant survival any organization around world. Electronic Banking incorporates a variety platforms such as internet banking, automated teller services and mobile phone banking deliver products customer. The study aimed identify most popular ...

This study examines the effect of e-shopping experience towards e-loyalty mediated by e-trust and e-satisfaction on e-commerce fashion in Surabaya city. research is explanatory with a quantitative approach which collects data distributing questionnaires to 150 respondents. The were analyzed using structural equation modeling partial least squares (SEM-PLS). results this indicate that has signif...

Corresponding Author: Mohannad Moufeed Ayyash Department of Management Information Systems, Al-Baha Private College of Science, AlBaha, Kingdom of Saudi Arabia Email: [email protected] Abstract: Poor information quality can have a significant negative effect on the success of an organization. This study investigated the relationship between information quality’s dimensions, namely accur...

This study examines the dimensions of web service quality based on e-customer’s expectations and perceptions. We develop operationalized web service quality constructs, and analyze their relationships with customer satisfaction and behavioral intentions in an e-business environment. The three identified dimensions of web service quality are perceived risk, web content and service convenience. A...

Research on the user satisfaction dimension of information systems (IS) success has typically focused on the technical characteristics of the system being studied and has not emphasized user attitudes toward the system. IS researchers have noted both the omission of user attitudes and the weak theoretical foundation in research on user satisfaction with IS. Joshi’s equity-implementation (E-I) m...

This research examines the relationships among four dimensions of experiential value (aesthetic, playfulness, service excellence and efficiency), consumer satisfaction, and e-loyalty in an e-shopping setting, along with the moderating role of shopping behavior category. Structural equation model and multiple regression analysis are used to test the hypotheses. The results indicate that extrinsi...

urban quality of life represents more than the private “living standards” and refers to all the elements of the conditions in which people live, that is, all their needs and requirements. in economic literature, urban quality of life is usually assessed through the standard revealed-preference approach, which defines a qol index as the monetary value of urban amenities. this paper proposes an i...