the aim of this study is to survey the relationship between total quality management and customer satisfaction. in this field research, we have used the standard questionnaire of fuentes et at (2004). the city of sanandaj is the statistical study of manufacturing companies and the statistical society, 135 managers and employees of the centers were randomly selected. in order to examining the re...

abstract background: parent–infant attachment is an important factor in accepting parenting role, accelerating infant survival, and adjusting to the environment outside the uterus. since family supportive interventions can strengthen the parent–infant caring relationship, this study sought to investigate the relationship between mother–infant attachment and satisfaction of the mothers with the ...

major depressive disorder (mdd) is one of the most common psychiatric disorders which affects married couples frequently.the present study aims to explain the role of family processes, social support and demographic factors in marital satisfaction of women with major depressive disorder (mdd).in this cross-sectional study, 188 women with mdd were randomly selected among the patients who visited...

Call control features (e.g., call-divert, voice-mail) are primitive options to which users can subscribe off-line to personalise their service. The configuration of a feature subscription involves choosing and sequencing features from a catalogue and is subject to constraints that prevent undesirable feature interactions at run-time. When the subscription requested by a user is inconsistent, on...

the present article aims at analyzing and evaluation of citizens ' satisfaction of the performance of urban management is a municipality and city in the council on the basis of the findings of a field study in kashan is prepared of organizations citizens satisfaction in three dimensions of urban management, i.e. economic, physical dimension – social and cultural environment – the analy...

conclusions results of the current study confirmed the effect of supportive nursing care on increasing the level of satisfaction in ect receiving patients, recommending the use of this therapeutic method. results the results showed similarities in socio-personal characteristics of both groups. however, there was a significant difference (p < 0.001) between the means of satisfaction in the group...

background: today sedentary life style in iranian society is known as a serious problem. increasing physical activity in women’s health promotion and prevention of cardiovascular disease are essential. the purpose of this study was to explore the relationship between psychological factors (body satisfaction and self-efficacy) and physical activity in female employees. methods: an analytical cro...

conclusions as the majority of the staff had average level of job satisfaction and emotional intelligence and others were lower than average, it seems necessary for authorities to explore the reasons for job dissatisfaction to prevent job burnout, depression and developing a sense of helplessness in the staff. it is also recommended to hold educational workshops for the staff especially who are...

a comparative study on patient satisfaction with hospital services in amol     nazari r* [1] , babaalipour mouziraji f [2] , sharif nia sh [3] , amini j [4] , akbari s [5]     received: 5 april, 2011 accepted: 19may, 2011    abstract:  background & aims: patient satisfaction is one of the main indicators for measuring effectiveness of health system. patient satisfaction in different areas is in...