Governments strive to achieve improvements in delivering public services, developing and implementing public policies, responding to crisis situations, and optimizing the use of public resources, among others. Achieving such goals requires collaboration across different levels and functions of government, and across public and private sectors in a Joined-Up Government. Establishing such collabo...

Document management systems are generally assumed to hold a potential for delegating the recording and retrieval of documents to professionals such as civil servants and for supporting the coordination and control of work, so-called workflow management. This study investigates the use and organizational impact of document management systems in the Danish central government. The currently used s...

This paper describes a program of models and analyses designed to support government spending decisions associated with stimulating photovoltaic (PV) market penetration. The program has three main components: (1) theoretical analyses aimed at understanding qualitatively what general types of policies are likely to be most cost effective in stimulating PV market penetration; (2) operational mode...

As users of government services, citizens spend much of their time in transit between government agencies acting in different roles with varying responsibilities. Government agencies are providers of services virtually connected, but with limited actual integration in practice. We believe that by allowing citizens more direct access to ongoing processes in which they are involved, it could impr...

Since 1984, dairy farmers have been contributing 15 cents for each cwt. of milk they sell to fund state and national advertising to increase milk product consumption. The main reasons for this generic advertising program are to reduce government surpluses of dairy products and to raise farm prices. The funds available to state and national dairy promotion organizations from this assessment have...

This paper describes the implementation of a decision support system that helps non-technical front-line reception staff handle complex enquiries on a wide range of local government regulations. The paper describes the knowledge ngineering and the knowledge level modelling undertaken for the prdject. The paper describes the design, implementation and architecture of the resulting distributed sy...

Politicians care about tax revenues in part because they pay for transfers or public goods which are important to voters, and which are thus important for the politician’s reelection. When economic sectors differ in their taxability, i.e. the degree to which tax revenues can be extracted by the state, politicians will thus have an incentive to allocate their support for business activity uneven...

The presented work investigates process models for participatory spatial decision processes, especially focusing on IT-supported procedures. Results of this work are process patterns according to different classes of problem complexity, accompanied by operational instructions for conducting the procedure, and requirements for the supporting software tools. The aim of this paper is to explain th...

OBJECTIVE To investigate how donors and government agencies responded to a proliferation of donors providing aid to Ghana's health sector between 1995 and 2012. METHODS We interviewed 39 key informants from donor agencies, central government and nongovernmental organizations in Accra. These respondents were purposively selected to provide local and international views from the three types of ...