عادل آذر, ,
علی اصغر انواری رستمی, ,
محمد زارعی محمودآبادی, ,
In today's competitive world, many manufacturing and service companies, have been forced to proceed new management approaches. Among these approaches, can be noted new methods of performance evaluation that have an important role in improvement of organization performance. Balanced scorecard is one of the recent management innovations that evaluated organization from the four major management p...