نتایج جستجو برای: productivity enhancement and customer satisfaction improvement ultimately
تعداد نتایج: 16908703 فیلتر نتایج به سال:
In the Multi-platform access Two-sided Networks,most customers use several platforms to shop. Customer satisfaction with different platform services lead to different dependence of customer to platform. In order to study the factors influencing the m-customer satisfaction, the study builds the evaluation model of m-customer satisfaction based on the HMM method. Customer satisfaction of mobile t...
This study is aimed at exploring the determinant factors and hence developing dimensions of customer satisfaction for public and private banks. Two-stage factor analysis was computed to arrive at the dimensions of customer satisfaction. The study revealed five dimensions of customer satisfaction for public and private banks respectively. Those are:Service orientation, diligence, adherence, valu...
The appearance of LCA model in recent decades has rapidly penetrated into airline markets. Passengers have more options for their travel. Many people believe that low fares mean low quality. However, some of them argue that LCA can deliver good quality as FCA does. LCA providers always find ways to prove to their customers that it offers low prices but not low quality. Many studies have been ex...
Assessing people for jobs is the most important task of any organization. The quality of assessment ultimately determines the performance of new hires as well as the ability of the organization to effectively develop employees. It affects every important aspect of the organization’s success including management effectiveness, sales volume, customer retention and productivity. Assessment is not ...
Abstract Background & Aim: Increasing quality improvement and customer orientation in health services results from continuous feedback of patients' expectations and enhancement of service delivery. Although most nurses and nursing students are aware of ethical dimensions of their profession and its importance, the main concern is about their ability to respect ethical aspects ...
The Coronavirus (Covid-19) has become a threat to the world. The government has implemented various policies to prevent its spread, such as self-isolation, social distancing, etc. The regulation turned out to pose a big threat to many companies, especially in the retail sector. To survive in a pandemic, the company needs to ensure brand loyalty as an important factor in maintaining company stab...
Propose of the paper is to analyze factors of customer service quality that could influence internet banking customer satisfaction in the Chinese commercial banking sector. Moreover, the paper also tries to explain the relationship between customer service quality and customer satisfaction, and to find some major facts for keeping high level internet banking customer satisfaction. The data demo...
The aim of the research is to analyze the different aspects associated with the motivation and benefits of certified ISO 9001 companies in Portugal. A total of 426 certified Portuguese companies were surveyed. The response rate was equal to 61.03 percent. Our results suggest that the main motivation for certification were “improvement of quality”, “improvement of company image”, “marketing adva...
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