The proportion of zero defect (ZD) outputs is as an integral characteristic a zero-inflated (ZI) process or high quality process. Different ZI processes can almost equally satisfy the same USL number defects but they produce substantially different proportions ZD products. application conventional method for capability evaluation fails to discriminate these because in method, evaluated taking i...

Business process management maturity model enables description of ''as-is'' enterprise’s state, from the perspective of process management maturity. In the hart of this model there are five factors or levers, critical for successful business process management implementation. These factors are: strategic alignment, process management, methods and technology, employees and business culture. Ment...

This paper presents investigations into the development of H∞ controller with pole clustering based on LMI techniques to control the payload positioning of INTECO 3D crane system with very minimal swing. The linear model of INTECO 3D crane system is obtained using the system identification process. Using LMI approach, the regional pole placement known as LMI region combined with design objectiv...

One of the main problems with software engineering is due to the difficulties in evaluating and improving our software processes, especially in the light of the fact that reuse depends on a process which supports it. Generally used approaches to the evaluation and improvement of software processes are based on CMM, for example. In this paper we present a technique to improve software processes ...