The COVID-19 pandemic has driven Telkom Group to adjust itself with the current situation allow demonstrate its capability change in a fast, adaptive, and drastic manner, particularly use of technology for competitive advantage. This study investigated effects perceived values on Enterprise Resoruce Planning (ERP) usage, ERP usage business process outcomes organizational agility, impacts interv...

In this study, we examine the role of information technology (IT) in improving organizational agility and firm performance from the perspectives of the resource-picking and capability-building mechanisms of rent creation, and the hierarchy of dynamic capabilities. We divide IT capabilities into IT exploration capability, which corresponds to the resource-picking phase, and IT exploitation capab...

The persistent improvements in the costperformance ratio of information technology today facilitate the provision and consumption of electronic business services across corporate boundaries. However, existing technical solutions and organizational approaches are not adequate to support the efficient management of loosely coupled, highly agile business networks which incorporate heterogeneous re...

In the rapidly evolving landscape of higher education, Private Higher Education Institutions (PHEIs) face multifaceted challenges in pursuing Sustainable Competitive Advantage (SCA). This narrative literature review delves into implementation Organizational Agility (OA) model within PHEIs to enhance their competitive edge. The study aimed comprehensively explore and assess potential OA fosterin...

Business Process Management (BPM) has many anticipated benefits including accelerated process improvement, at the operational level, with the use of highly configurable and adaptive “process aware” information systems [1] [2]. The facility for improved agility fosters the need for continual measurement and control of business processes to assess and manage their effective evolution, in-line wit...

In public administration, knowledge management (KM) is increasingly advocated for improving novelty and agility in policy development and service delivery. This study identifies factors influencing KM, theorizes their interaction effects based on the resourcebased view, and assesses the impact of KM on organizational effectiveness. Physical resources invested specifically to promote KM (e.g., K...