1 Introduction Today, organisations and enterprises are currently facing fundamental changes such as rapidly changing markets, global competition, dynamic modifications in the economical and political environment, introduction of information technology, and worldwide availability of information. Consequently, enterprises have started to reengineer their internal structures by decreasing the siz...

Knowledge Management is considered to be important for organisational success in the context of the information society, where it is knowledge workers that are supposedly the sources of new value creation. The literature is mixed on exactly what constitutes knowledge management and there are various perspectives of what the important issues are. These range from technological perspectives that ...

The paper examines how a retail organisation transformed from home-made Business Intelligence (BI) to a mature BI-based organisation, over a decade long period of time. We engaged in an Action Research (AR) inquiry where the transformation was explored through the first-hand experiences of one of the co-authors. Concepts from the organisational learning theory are used to analyse the organisati...

This paper shows how organizational waste and processes of bricolage have an important role in the functioning of public organizations, and how this is essential to innovation, organisational resilience and survival. This paper largely builds on the work of organisation theorist Karl E. Weick and his work on bricolage and improvisation more specifically. The paper is conceptual in nature, and o...

IT organisations are increasingly called on to contribute to organisational goals for environmental sustainability. To do so, they first need to be aware of why they should “Green IT” as well as understand what it is they need to know and how they can embed this knowledge throughout the organisation. This paper reports a contextualist analysis of six case studies to unravel the why, what and ho...

The introduction of active learning in engineering education is often started by enthusiastic teachers or change agents. They usually encounter resistance from stakeholders such as colleagues, department boards or students. For a successful introduction these stakeholders all have to learn what active learning involves for them. This means that active learning has to take place on three levels:...

Investigations of accidents in a number of hazardous domains suggest that a cluster of organisational pathologies-the "vulnerable system syndrome" (VSS)-render some systems more liable to adverse events. This syndrome has three interacting and self-perpetuating elements: blaming front line individuals, denying the existence of systemic error provoking weaknesses, and the blinkered pursuit of pr...

Investigations of accidents in a number of hazardous domains suggest that a cluster of organisational pathologies—the “vulnerable system syndrome” (VSS)—render some systems more liable to adverse events. This syndrome has three interacting and self-perpetuating elements: blaming front line individuals, denying the existence of systemic error provoking weaknesses, and the blinkered pursuit of pr...

Knowledge management (KM) is the name given to the set of systematic and disciplined actions that an organisation can take to obtain the greatest value from the knowledge available to it. Knowledge management has received increasing attention from 1990. For a few years, it was the next big thing after business process reengineering and total quality management. This paper describes and compares...