Ensuring successful knowledge transfer when embarking on IS sourcing strategy change is critical to ensure service quality and continuity, and organizational IS capability development. Managing the process, however, is complex and challenging. It involves the sharing and learning of technical IS and business knowledge. It also involves knowledge flows across organizational/national boundaries w...

Introduction In June 2002, the Canadian Nurses Association (CNA) released a revised study projecting a shortage of 78,000 nurses in Canada by 2011 (Ryten 2002). This projected nursing shortage, along with the increasing average age of nurses, led The Ottawa Hospital to actively plan and strategize the sourcing of Registered Nurse (RN) positions. Annual workforce planning is followed by the deve...

Organizations have used numerous sourcing strategies to lower IT costs and improve IT service levels. However, a number of these sourcing strategies have failed to deliver on their expected outcomes. Multisourcing has been advanced as a form of sourcing which addresses the deficiencies of other failed strategies. Through our case study of Fonterra, the world‟s largest exporter of dairy ingredie...

Micro-outsourcing is the process of sourcing work to smaller firms or individuals using online sites. Several websites provide a platform to match clients and vendors for sourcing jobs. A typical issue with micro-sourcing is information asymmetry regarding the actual expertise of vendors. Online platforms bridge this gap using vendors’ prior histories and client evaluations. In this study, we e...

Organizations have used numerous sourcing strategies to lower IT costs and improve IT service levels. However, a number of these sourcing strategies have failed to deliver on their expected outcomes. Multisourcing has been advanced as a form of sourcing which addresses the deficiencies of other failed strategies. Through our case study of Fonterra, the world‟s largest exporter of dairy ingredie...

The dynamic capabilities literature suggests that firms need to use both internal development and external sourcing to thrive over time, but we have a limited understanding of the conditions that best suit different sourcing choices. This study examines how constraints that arise from firms’ existing stocks of capabilities and from their internal social contexts shape their choices of capabilit...

Supplier competition and investment of effort are important concerns in supply base design. They are affected not only by the number of suppliers, but also by their capacity profile. This paper studies supply base design in terms of the number and capacities of suppliers, considering both supplier competition and investment of cost-reduction effort. We analyze a buyer who invests in capacities ...

This paper reviews inventory models with multiple supply options and discusses their contribution to supply chain management. After discussing strategic aspects of supplier competition and the role of operational flexibility in global sourcing, inventory models which use several suppliers in order to avoid or reduce the effects of shortage situations are outlined. Further, related inventory pro...

Long life cycle products, commonly found in aviation, medical and critical infrastructure applications, are often fielded and supported for long periods of time (20 years or more). The manufacture and support of long life cycle products rely on the availability of suitable parts, which over long periods of time, leaves the parts susceptible to a number of possible supply chain disruptions such ...

In recent years, business rule management has become an important component of enterprise information systems. Business rules represent guidelines about how an enterprise should conduct its business and provide better service for customers. Business rules are being widely deployed in supply chains to support real-time decision making. The research reported in this paper is aimed at designing a ...